An ecommerce chatbot is an AI-powered tool that engages shoppers in real time, answering product questions, recommending items, and guiding checkout. Retailers use it to cut response times, recover abandoned carts, and offer 24/7 support. Shoppers gain instant help, while businesses boost conversions, lower service costs, and scale personalization effortlessly.
Get alerts when this topic surges in newsletters. Free to start.
Sign up freeExplore more trends:Trending Topics ·AI Trends ·Business Trends ·Finance Trends ·Technology Trends