A live chat is a real-time messaging tool embedded on websites or apps. It allows visitors to instantly connect with support agents or sales teams for quick questions. Businesses use it to boost customer satisfaction, increase conversions, and provide immediate assistance. E-commerce stores, SaaS companies, and service providers benefit most, gaining higher engagement and faster issue resolution.
Get alerts when this topic surges in newsletters. Free to start.
Sign up freeExplore more trends:Trending Topics ·AI Trends ·Business Trends ·Finance Trends ·Technology Trends